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Privacy Policy

How we handle your personal data, and your rights.

Last updated: August 2026

Who we are

This policy applies to the website at thedalyansaparthotel.com, operated by The Dalyan's Apart Hotel in Dalyan, Türkiye. We are the data controller for personal data processed through this site, under Turkish Law No. 6698 on the Protection of Personal Data (KVKK). For visitors located in the European Union and the United Kingdom, we also observe the General Data Protection Regulation (GDPR).

Address: Dalyan Mahallesi, Maraş Caddesi, Sağlık Sokak No: 1/4, 48840 Ortaca / Muğla, Türkiye
Phone: +90 507 441 09 08
Email: info@thedalyansaparthotel.com

What we process

Our website has no contact form, no accounts and no comment section, so we do not collect personal data directly through it. Processing is limited to the following:

DataHow it reaches usPurposeLegal basis
Server logs (IP address, browser information, time of visit) Recorded automatically by the hosting server when you visit Security, fault diagnosis and keeping the site running Legitimate interests
Your contact details (name, phone, email and whatever you tell us) Only when you contact us by phone, WhatsApp or email Answering your question and discussing availability or a booking Performance of a contract or steps prior to it
Your cookie choice The choice you make in the cookie notice, stored in your browser Remembering your preference on later visits Consent / strictly necessary

Bookings

The booking form on our site forwards your dates and party size to our reservation provider, Reseliva. Any identity, contact and payment details you enter during the booking steps are processed on Reseliva's system, and Reseliva's own privacy policy applies at that stage. No payment card details are stored on our website.

Who we share data with

We never sell or rent personal data for marketing. Data is shared only as needed to provide the service:

  • Our hosting provider — for keeping server logs.
  • Reseliva — for handling reservations.
  • Google — if you choose to display the map on our contact page, and when the site's fonts load, your IP address is technically transmitted to Google. This is a transfer outside Türkiye.
  • Public authorities — only where law requires it.

How long we keep it

Server logs are kept only as long as technically needed and are deleted regularly. Messages you send us are retained for the period required by law after the correspondence, and any stay, has ended; after that they are deleted or anonymised.

Your rights

You have the right to learn whether your personal data is being processed, to request information about it, to learn the purpose of processing and whether it is used accordingly, to know the third parties to whom it is transferred at home or abroad, to request correction of incomplete or inaccurate data, to request erasure or destruction, to request that such action be notified to third parties, to object to a result reached solely through automated analysis, and to claim compensation for damage caused by unlawful processing.

If you are in the EU or the UK, you additionally have the right to data portability and to withdraw consent at any time, and you may lodge a complaint with your local supervisory authority.

Send requests to info@thedalyansaparthotel.com or write to us at the hotel. We respond within thirty days at the latest.

Security

The site is served over an encrypted connection with an SSL certificate. We take appropriate technical and organisational measures to protect data against unauthorised access.

Children

Our website is not aimed at children and we do not knowingly collect personal data from them.

Changes

We update this policy when needed. The current version is always published on this page, and the date at the top is updated.